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Compliance Training Program
Healthcare Industry | Memorial Hospital System
Project Overview
Developed a comprehensive HIPAA compliance training program for healthcare professionals to ensure patient data security and privacy across a network of five hospitals.
Goals & Objectives
- Ensure 100% staff compliance with HIPAA regulations
- Reduce compliance violations by 50% within six months
- Create engaging, scenario-based training to replace text-heavy materials
- Implement a system to track completion and assessment scores
Design & Development Process
Analysis
Conducted stakeholder interviews and analyzed previous violation reports to identify key knowledge gaps. Observed staff workflows to understand practical application challenges.
Design
Created detailed storyboards for scenario-based learning modules. Developed branching decision trees that mimicked real-world situations healthcare workers encounter daily.
Development
Built interactive modules using Articulate Storyline 360 with custom illustrations and character animations. Incorporated knowledge checks throughout and a final assessment.
Tools used: Articulate Storyline 360, Adobe Illustrator, Camtasia
Implementation
Deployed via the hospital's Canvas LMS with SCORM tracking. Conducted pilot testing with department heads before full rollout.
Evaluation
Implemented Kirkpatrick's evaluation model with Level 1 (reaction) and Level 2 (learning) assessments, plus 90-day follow-up to measure behavior change.
Outcomes & Impact
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98% completion rate
Compared to 72% with previous training
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64% reduction in violations
Exceeding the original goal of 50%
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4.7/5 average satisfaction rating
Staff reported high engagement with scenario-based approach
Lessons Learned
The branching scenarios proved highly effective, but initial versions were too complex for some users. We simplified the navigation while maintaining the decision-based learning approach. The addition of character-driven narratives significantly improved engagement compared to abstract scenarios.
Interactive Preview
Interactive Demo Placeholder
The above is a simplified preview. The full training module contains 5 interactive scenarios with branching paths.